Printer Maintenance Technician to the Rescue!

What is causing the speckled output in the print jobs?

Users in a medium-sized company are reporting speckled output in the print jobs. What could be the issue?

The problem: Ghost images

Ghost images are light images of pages that were previously printed that are appearing on the currently printed page.

When a printer maintenance technician investigates the speckled output on the print jobs, they might discover that ghost images are causing the issue. Ghost images are unwanted remnants from previous print jobs that are showing up on the current pages being printed. This can lead to a messy and unclear final product, causing frustration among users who need high-quality printouts.

To resolve this issue, the technician will need to thoroughly clean the printer's components, such as the drum unit and toner cartridge, to eliminate any residual images. By performing regular maintenance and cleaning, the technician can ensure that the printer produces clear and crisp printouts without any ghost images interfering with the quality.