Reflecting on the Challenges of Implementing a New Performance Management System

Question 1:

Discuss the needs analysis process that will need to be carried out. Make your answer specific to this case rather than simply providing generic theoretical concepts from the textbook.

Question 2:

Using Baldwin and Ford's model of the transfer of training process, provide practical examples of how the 3 components of Training Design could be designed into the training program (provide one example for each of the 3 components).

Question 3:

Using Gagne's classification of learning outcomes:

Identify three relevant learning outcomes for the performance management training program.

For each of the three learning outcomes, identify a training activity/method that could be used to best achieve the outcome.

Answers will be provided below.

Question 1: Needs Analysis Process

The needs analysis process in this case would involve collecting data from the appraisers and senior managers to assess the current system's effectiveness and alignment with organizational goals. Interviews, competency gap identification, and evaluation frameworks would be essential to ensure that the training program is tailored to address specific needs and issues.

Question 2: Training Design Components

Organizational analysis example: Conducting surveys of senior management to determine expectations. Task analysis example: Role-playing sessions to practice conducting appraisals. Individual analysis example: Pre-training assessments for customized training plans.

Question 3: Learning Outcomes and Training Activities

Learning Outcome 1: Appraisers can identify SMART objectives. Training activity: Group work to develop SMART objectives with feedback from the trainer.

Learning Outcome 2: Appraisers can conduct effective appraisals. Training activity: Role-playing sessions with feedback on feedback delivery.

Learning Outcome 3: Appraisers can identify training opportunities. Training activity: Group exercises to identify development opportunities with feedback from the trainer.